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Privacy Policy

This Privacy Policy describes how EDGECRUX Inc. (“EdgeCrux”, “we”, “us”, or “our”) collects, uses, and protects information when you access or use our software platform and related services (the “Service”).

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1. Information We Collect

We may collect the following types of information:

  • Information provided by users through interaction with the Service, such as text, audio, or other input content.

  • Technical and usage information, including device information, system logs, and diagnostic data, collected for service operation and improvement.
     

2. Use of Information

We use collected information for the following purposes:

  • To provide and operate the Service.

  • To maintain, improve, and optimize system performance.

  • To diagnose technical issues and ensure service stability.
     

3. Use of Third-Party Services

We may use third-party service providers, including cloud infrastructure and artificial intelligence service providers, to process information solely for the purpose of operating and improving the Service.

Such third parties process information in accordance with their own privacy and security obligations.

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4. Data Retention

We retain collected information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

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5. Data Security

We implement reasonable administrative and technical measures designed to protect information against unauthorized access, loss, or misuse. However, no system can be guaranteed to be completely secure.

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6. User Rights

Depending on applicable laws, users may have the right to request access to, correction of, or deletion of their information. Requests may be submitted by contacting us at the email address listed below.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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8. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

Email: info@edgecrux.ai

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Effective Date: Dec. 23. 2025

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USA |
Headquarters

4701 Patrick Henry Dr. Building 3 Santa Clara,

CA 95054, USA

​(Sillicon Valley)

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Hong Kong |
AIoT Supply Chain Management

Room 1006, 10/F., Po YIP Building, 23 Hing Yip St. Kwun Tong, Kowloon, Hong Kong 

Taiwan |
AIoT Redesign Center

4F., No.40, Wunhua 2nd Rd., Gueishan Dist.,Taoyuan City 333010, Taiwan​​

(near Hwa-Ya Technology Park)

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Shanghai |
AIoT Supply Chain Management

Room 1501, No. 70, Caobao Road, Xuhui District,
Shanghai, China

Taiwan |
AI Integration Center 

3 F.-2, No. 268, Sec. 2, Fuxing S. Rd., Da'an Dist., Taipei City 106032, Taiwan

​(near National Science and Technology Council)

Contact Us
 

 

​​info@edgecrux.ai​​

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© 2025 EdgeCrux inc. 

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